The Common Ailments Service should be used as an alternative to seeing a GP.
Any patient who is registered to a Welsh GP is eligible to use the Common Ailments Service. The only exclusions are as follows:
- Temporary residents whose usual address is not in Wales.
- Care home residents.
The following 26 conditions are included in the Common Ailments Service:
Achne | Athletes Foot |
Backache (acute) | Chickenpox |
Cold Sores* | Colic* |
Conjunctivitus (bacterial) | Constipation |
Dermatitis (acute) | Diarrhoea* |
Dry eye | Haemorrhoids |
Hay Fever | Head Lice |
Indigestion/ reflux | Ingrowing toenail* |
Intertrigo/ ringworm | Mouth ulcers |
Nappy rash | Oral thrush |
Scabies | Sore throat/ tonsilitis |
Teething | Threadworm |
Vaginal thrush | Verruca |
*There are no evidence based NHS treatments available for these conditions. Pharmacists will provide advice on self care and ongoing management of symptoms.
Can everybody be referred to the Common Ailments Service?
For some conditions there are exclusions based on:
- Age
- Pregnancy/ breastfeeding
- Clinical exclusions
If you are unsure whether this service suits you, please contact your local pharmacist for advice.
The following pharmacies are currently offering this service (please note that more pharmacies will be added):
Clifton Pharmacy Ltd | 7-8 Clifton Street | Roath | Cardiff | CF24 1PW |
Well | Albany Surgery, 219-221 City Road | Roath | Cardiff | CF24 3JD |
Well | 1-3 Upper Clifton Street | Roath | Cardiff | CF24 1PU |
Boots the Chemist | Unit D, Cardiff Bay Retail Park | Cardiff Bay | Cardiff | CF11 0JR |
Boots the Chemist | Unity 17, The Capitol Centre, Queen Street | Cardiff City Centre | Cardiff | CF10 2HQ |
Boots the Chemist | 36 Queen Street | Cardiff City Centre | Cardiff | CF10 2RG |
Boots the Chemist | 18-20 Wood Street | Cardiff City Centre | Cardiff | CF10 1ER |
Lloyds Pharmacy | 45 Wellfield Road | Roath | Cardiff | CF24 3LN |
Superdrug | 81-83 Albany Road | Roath | Cardiff | CF24 3LN |
G S Bhogal | Rumney Primary Care Centre, Barmouth Road | Rumney | Cardiff | CF3 3LA |
Wel Pharmacy | 106 Wentloog Road | Rumney | Cardiff | CF3 3EA |
Wellness Pharmacy | Londis Seaview Stores, Newport Road | St Mellons | Cardiff | CF3 5UA |
Pearns Pharmacy | 45 Tweedsmuir Road | Tremorfa | Cardiff | CF24 2QZ |
Boots the Chemist | 15 Merthyr Road | Whitchurch | Cardiff | CF14 1DA |
Pearns Pharmacy | 23A Mill Road | Ely | Cardiff | CF5 4AE |
Hopwoods Pharmacy | 19 Maelfa Shopping Centre | Llanederyn | Cardiff | CF23 9PL |
Boots the Chemist | Unit 2 Ty Glas Retail Park | Llanishen | Cardiff | CF14 5DY |
Insync Pharmacy | 67 Thornhill Road | Llanishen | Cardiff | CF14 6PE |
Always remember to keep this in a safe place where children cannot reach it.
Remember to seek advice from your pharmacist about medicines, but here is a list of items useful in case of minor illnesses or accidents:
- A selection of plasters in assorted sizes.
- A triangular bandage.
- Sterile dressings in assorted sizes.
- Two sterile eye pads.
- Tweezers for removing splinters.
- Thermometer for fevers.
- Calamine lotion for dabbing onto insect bites, stings and sunburn.
- Antiseptic cream to treat sores, spots and grazes.
- Vapour rub for steam inhalation or to rub on the chest and nose of a child with a stuffy nose or dry cough.
- Paracetamol syrups to relieve pain or fever in young children.
- Soluble Aspirin/Paracetamol/Ibuprofen tablets which are good for headaches, colds, sore throats and painful bruises.
- Menthol crystals to make steam inhalations to treat catarrh and dry or painful coughs.
- Sharp scissors to cut dressings.
- 3” wide crepe bandage to keep dressings in place or support sprains.
- Indigestion remedy.
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