Complaints and feedback

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

We aim to provide the best possible service to all patients. However, we recognise that there may be occasions where concerns arise and you feel you have cause to make a complaint.

If you wish to do so, please complete this form with a clear and concise description of the facts and main points of your concern. Providing focused information helps us investigate matters more quickly and effectively. Lengthy or detailed submissions, including multiple-page or AI‑generated statements, may delay our ability to review and respond in a timely manner.

Your complaint will be reviewed and handled by the Practice Manager.

Page last reviewed: 01 July 2026
Page created: 21 May 2025